Description

Are you passionate about customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital acceleration, delivering a seamless and enjoyable experience for digital businesses to launch their products.

Key job responsibilities

This TPM role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services with high complexity and scale. Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders.

• In an agile environment, drive the entire product lifecycle: requirements definition through specification, design, coding, quality assurance, implementation, integration, launch, and production support

• Effectively manage customer expectations and resolve conflicts that balance the needs of stakeholders, engineering, product management, operation team and drive improvements to Amazon’s bottom line..

• Understand service inter dependencies and drive towards technical solutions for multi-tiered systems

• Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability

• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.

• Identify, assess, track and mitigate issues and risks at multiple levels.

• Create, maintain and disseminate project information to stakeholders.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

Basic Qualifications

• 7+ years of working directly with engineering teams experience

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.