Position Summary:

The Health Management Specialist is a non-licensed public health professional responsible for reaching out to people needingpreventative health services, chronic care management services, or who have potential exposure to infectious diseases, andproviding health education and guidance to interrupt ongoing disease transmission, or connecting them with additional health services according to standards of care.

Dialogue with clients consists of following standard protocols to obtain medical history and other relevant health information, provide instructions, and make appropriate referrals to testing, clinical services, and other essential support services. This position requires prioritization, prompt action, and attention to detail in documentation and data management as multiple investigations are conducted simultaneously.

Health Management Specialists are required to follow all designated scripts and comply with policies and procedures provided by the YKHC regarding confidentiality and data security for the handling of sensitive client information and protected health information.This position requires working non-standard hours (i.e., evenings, weekends) to react as quickly as possible to new cases.During times of low caseloads, this position will assist with other duties as assigned such as assisting with supplies ordering, answering phones, and other tasks as assigned by the Population Health Management Coordinator.