Job Number 24083722

Job Category Spa

Location W Brisbane, 81 North Quay, Brisbane, Queensland, Australia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane located at 81 North Quay, Brisbane City is hiring an AWAY Spa Host. Our Talent thrive in the world where “luxury” is not about owning more things, but about having more enriching experiences. Our AWAY Spa Host is one of the main points of contact for all guests in the spa. They help customise spa sessions and build relationships with guests. They anticipate and deliver on guests needs, responsible for:

• Contacting guests before their arrival to confirm services

• Warmly greet guests, check them in, and provide an orientation

• Promote and sell spa services and retail items

• Take pride in staying up to date with knowledge on spa services and amenities

• Spot and follow trends in the luxury spa industry

• Deliver enriching experiences that deepen our guests passion for well being

BENEFITS

• The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International.

• ‘Great places to work’ certified

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

• Discounts on food & beverage across all our hotels

• Recognition programs to keep you motivated

• Wellbeing & mindfulness programs to ensure you stay healthy

• Employee Assistance Program

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.