Description

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Inflight

The Inflight Services department includes flight attendants and the teams that support them.

Job overview and responsibilities

An analyst who has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. This role will support Crew Planning & Scheduling group in United's Chicago headquarters by gathering data, conducting analyses, building and maintaining dashboards, executive reporting and assist in ad-hoc decision support. Excellent time management and communication skills are keys to success in this role as the role requires multi-tasking on several initiatives simultaneously.

• Build high-quality dashboards, tools and reports for Inflight leadership, eTeam, front-line management, and individual business teams throughout the organization

• Automate existing manual reports and processes to improve operational throughput

• Curate tables and views that serve as the "single source of truth" for United's Inflight data

• Build predictive models and analyze results for dissemination of insights to United leadership

• Prepare presentations for United leadership and external stakeholders

• Design meaningful metrics that indicate operational health and inform operational decisions

• Document the data landscape, maintain an inventory of reports

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

Required

• Bachelor's degree required

• Fresh college graduate with no-prior work experience

• Very strong problem-solving and analytical thinking capabilities with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• Understanding of data structures, relationships, and efficient transformations

• Knowledge and application of data visualization best practices

• Familiarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)

• Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, etc.) to produce meaningful, elegant dashboards

• Proficient in Microsoft Excel and PowerPoint

• Ability to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomes

• Excellent interpersonal and communication skills

• Must be adept at juggling several projects and initiatives simultaneously through appropriate prioritization

• Must be legally authorized to work in India for any employer without sponsorship

Preferred

• Master's Degree in a quantitative field like Math, Statistics, Operations Research and/or MBA preferred

• 1-2 years analysis experience preferred

• Familiarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and deployment) preferred

• Exposure to statistical and analytical methods preferred

• Experience with JavaScript, D3, HTML, CSS / front-end development

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT