Description:

Description – External

Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our hotel in Saigon District 1, including the historic Dong Khoi Street and Le Thanh Ton Street.

Among 18 awards in the past 6 years, these marvelous achievementsareinspiring,acting as beacons of resilience and hospitality for both guests and our local communities:

2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards

2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific

2023 Best 500 Hotels in the World, Travel and Leisure

2023 Forbes Travel Guide – Star Awards Winners

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark , one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.

Currently, we are seeking an experienced Hygiene Supervisor to join Park Hyatt Saigon to join and continue with us in our significant journey.

Job Objective

Administration

• Assists in developing, implementing, monitoring and maintaining of Food Safety ManagementSystems (e.g.HACCP)

• Performs food safety and hygiene audits to monitor the Food Safety Management System(FSMS) in place and to suggest remedial actions.

• Provides training and support to the catering outlets and related departments on best hygienic practices.

• Coordinates and organizes Hygiene and Safety trainings.

• Updates and controls FSMS documentations

Customer Service

• Provides a courteous and professional service at all times.

• Ensures that employees also provide excellent service to internal customers in other departments as appropriate.

• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

• Maintains positive guest and colleague interactions with good working relationships.

Financial

• Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

• Must work within a budget but at the same time should ensure no shortcuts are taken.

• Operational

• Ensures the hotel hygiene standard for Food and Beverage production and service within the Hotel are being met.

• Takes all necessary actions to ensure the hotel passes the Hygiene inspection and successfully obtains the necessary Hygiene License for the hotel.Provides advice to continuous improve environmental hygiene.

• Works closely with all departments involved in producing safer food in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

• Establishes and enforces sanitation standards for the kitchen.

• Supervise stewards and kitchen staff and ensures they are following hotel hygiene standards and practices. Any staff found to be working in an unhygienic manner should be reported to the Executive Chef for actions to be taken.

• Works closely with the hotels nominated cleaning supplies and hygiene consultants or related.

• Performs regular hygiene inspections in all areas of the Kitchen and food service areas.

• Performs audits as per the Food Safety Management System schedule.

• Assists in maintaining an effective Pest Control programme in the Hotel.

• Assists the Training department in all training activities related to Health and Hygiene.

• To have a complete understanding and strictly adheres to the Hotel Policies & Procedures related to Fire, Hygiene, Health and Safety.

Personnel

• Through hands-on management, closely supervises the Kitchen employees in the performance of their duties and ensures this is in accordance with policies & procedures and applicable laws.

• Ensures effective training programmes for employees in coordination with the Training Manager and their Departmental Trainers so all employees understand all Hygiene regulations.

Other Duties

• Attends chefs meeting and updates team on random hygiene test results and best hygiene practices.

• Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.

• Ensures high standards of personal presentation and grooming.

• Attends training sessions and meetings as and when required.

• Carries out any other reasonable duties and responsibilities as assigned.

Qualifications:

• Ability to work independently and come up with proactive, rational solutions.

• Good written and verbal communication skills.

• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.

• Excellent organizational skills.

• Applies a professional, confidential and ethical approach at all times.

• Works in a safe, prudent and organized manner.

• Have a complete understanding of food safety standards/ procedures.

• Experience in 5 stars Hotel - Hygiene Supervisor is a plus

Primary Location: VN-Ho Chi Minh City

Organization: Park Hyatt Saigon

Job Level: Full-time

Job: Administrative

Req ID: HOC000586

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.