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Job Description Summary:

The Revenue Operations Manager (Professional Services) is responsible for managing the global revenue stream for Rocket Software's Professional Services organization. As advisor to the Customer Solutions Engineering (CSE) leadership team, the Revenue Operations Manager will demonstrate control and mastery of the services revenue flow – from opportunity to revenue recognition and closure.

Collaborating across all CSE functions, the Revenue Operations Manager is responsible for in depth financial analysis and for aligning processes, operations, systems, and data to maximize forecast quality and completeness, optimize revenue attainment, and ensure overall quality of the end-to-end revenue cycle.

Essential Duties and Responsibilities :

• Partner with leadership to strategize, operationalize, and analyze process improvements leading to revenue management efficiencies and achievement of revenue targets

• Ensure accuracy of projected and actual revenue flow from opportunity through project closure

• Develop and control revenue related dashboards, analytics, revenue forecasts, and perspectives

• Partner with Finance in revenue reconciliation, ensuring accuracy across integrated systems

• Contribute revenue perspective in the creation of new service offerings

Required Qualifications:

• At least 3 years of experience in revenue operations management, professional services experience highly preferred

• Bachelor’s degree or equivalent experience

• Proven experience acting as a trusting liaison across a variety of teams and stakeholders

• Ability to track metrics and key performance indicators (KPIs), analyze them, and advise leadership in actionable improvement strategies

• Excellent communication skills with the ability to communicate effectively to diverse audiences. manner

• Proven in-depth experience with business applications, data structures, and analytics tooling

• Knowledge of Salesforce tools; PSA knowledge helpful too.

• Mastery of using Excel to assess, manipulate, analyze, and present data

• Committed to Rocket’s core values of empathy, humanity, trust and love.

The base salary range for this role is $77,623.00 - $97,029.00 /year. Exact compensation may vary based on skills, experience, and location.

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What Rocket Software can offer you in USA:

Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

Healthcare coverage options to fit you (and your family’s) needs

Retirement savings, with matching contributions by Rocket Software

Life and disability coverage

Leadership and skills training opportunities

Two paid work days for off-site training

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.