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Chewy Manager, Program Manager II in Mount Juliet, Tennessee

Our Opportunity:

Chewy is seeking a Regional Manager of Capacity to support our North American fulfillment center network. If you are excited about leading a team and using big data to drive step function improvement and revolutionize e-commerce fulfillment then this opportunity is for you. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. This role will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills. Be responsible for the capacity/slotting strategy at a local level and take part in new launch projects/reprofiling. This role will allow you to lead and develop a team of smart, passionate, highly motivated slotting specialists. If you're equally passionate about e-commerce fulfillment and career growth, an opportunity at Chewy may be a great match!

What You'll Do:

  • Lead a team of up to 8 slotting specialists located across the Chewy Fulfillment Network.

  • Define the daily standard work for the slotting specialist team and ensure standards are being met.

  • Manage location capacity and direct the capacity team to make the necessary adjustments to ensure fulfillment centers are utilized in a manner that drives operational efficiency.

  • Monitor site level compliance to established slotting, consolidation, and capacity programs across Chewy’s Fulfillment Network.

  • Develops Fulfillment Center specific strategic initiatives that enables each site to meet the demands of a growing item catalogue and cubic storage requirement.

  • Leads large scale cross functional projects to improve capacity and building utilization.

  • Manages multiple cross functional projects simultaneously.

  • Develop the team of slotting specialists into the next level by providing constructive feedback and developmental opportunities.

What you'll need:

  • Bachelor’s degree in operations management, supply chain or similar.

  • Minimum of 3 years of experience leading a remote team of hourly associates.

  • Intermediate skill level with MS Excel and SQL is required.

  • Experience in product placement, warehouse design and optimization, and affinity analysis.

  • Requires good quantitative and analytical skills; this role caters to someone that loves to solve difficult and complex problems.

  • Ability to work in both a team environment or independently, and comfortable handling some ambiguity.

  • Able to handle a fast-paced, changing environment workplace.

  • Able to meet tight deadlines while supporting various projects.

  • Able to communicate clearly and boil down complex topics into clear problem definitions with data-driven recommendations that drive company-wide decisions.

  • Ability to travel up to 50% of the time.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .

If you have a question regarding your application, please contact HR@chewy.com .

To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .

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