Kennel Supervisor

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Kennel Supervisor

Salary

$40,100.00 - $46,115.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

12043

Department

General Services

Opening Date

04/22/2024

Closing Date

5/2/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Department of General Services is seeking a Kennel Supervisor who will be responsible for supervising all Animal Caretakers, managing shelter population, and serving as a front-line supervisor for customer service.

Oversees the day-to-day activities of the animal care center, processing of incoming animals including assessment with regard to adoption and euthanasia, application of appropriate medical attention and the maintenance of adequate kennel supplies and equipment. Responsible for the proper care of animals during holding periods and the maintenance of sanitary conditions in the kennel areas. Responsible for building maintenance, equipment and supplies.

Essential Functions

• Manages all Animal Caretakers to ensure animal care is prompt, thorough and humane.

• Assigns daily duties to Animal Caretakers.

• Provides feedback to caretakers including any necessary progressive disciplinary action and conducts performance evaluations.

• Responsible for ensuring adequate supplies and equipment and coordinates any needed repairs with the Operations Manager.

• Oversees all incoming animals and ensures accurate processing and assessment of each animal with regard to shelter placement, temperament, health status and shelter care plan.

• Administers vaccines and medications as directed by the Shelter Veterinarian.

• Performs euthanasia as necessary.

• Assists customers and addresses concerns.

• Implements employee and volunteer training and growth opportunities.

• Maintains overall shelter organization and cleanliness throughout the workday.

• Provides the highest quality animal care through feeding, watering, socializing, and offering various forms of enrichment.

• Observes animals for signs of illness; monitors sick or injured animals and assists with vet-prescribed treatment.

• Assists the public with selecting a companion for adoption or reuniting lost pets.

• Requires ability to read and understand standard operating procedures.

• This is an essential position; incumbent will be required to report to work during inclement weather when the City is closed.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Required:

• Two years in a kennel environment or an animal care field as a supervisor.

Preferred:

• An Associate’s degree in veterinary technology, veterinary science, animal care or a closely related field.

Additional Information & Requirements

• Valid Driver's License required.

• Certification in animal euthanasia or ability to be certified within one (1) year of employment.

Work Schedule: Hours are scheduled Sunday through Saturday, 40 hours per week. Hours may require additional flexibility, nights, holidays, and weekends.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

  03

  What is your highest level of education?

• High school diploma or equivalent

• Some College

• Associate's degree

• Bachelor's degree or higher

  04

  Do you possess two years in a kennel environment or an animal care field as a supervisor?

• Yes

• No

  05

  Do you possess a degree in veterinary technology, veterinary science, animal care, or a closely related field?

• Yes

• No

  06

  Please indicate how you work(ed) in your current and previous positions.

• Interpreted the daily needs based on regular input from my supervisor

• Interpreted the daily needs based on personal assessment and input from my supervisor

  07

  Please describe your experience caring for animals in a professional setting. (Select all that apply?

• Animal Shelter/Pound

• SPCA/Humane Society

• Veterinary Clinic

• Zoological Park

• N/A

  08

  If you have experience in an Animal Shelter/Pound or in a SPCA/Humane Society, how large was the population of animals served yearly?

  09

  How many years of experience do you possess in the care and handling of animals in a professional setting such as an animal rescue shelter, veterinary office, animal care center, SPCA/Adoption center, Zoological Park, or a similar environment.

• Less than 2 years of experience

• 2 years of experience

• 3 years of experience

• 4 years of experience

• 5 or more years of experience

  10

  Do you have experience coaching subordinates and working in a team environment?

• Yes

• No

  11

  If yes, briefly describe your experience supervising a group of subordinates in a team environment. Include in your response the number of team members under your supervision, and how long you served in that capacity.

  12

  How many years of experience do you possess in the area of direct customer service?

• Less than 1 year of experience

• 1-2 year of experience

• 2-3 years of experience

• 3-4 years of experience

• More than 4 years of experience

  13

  Rate your experience with Microsoft Word (applicants may be subject to a skills assessment)

• Novice

• Intermediate

• Advanced

  14

  Do you have a valid driver's license?

• Yes

• No

  15

  Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes

• No

  16

  Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

  17

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  18

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  Required Question

Agency

City of Norfolk

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