Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You are part of a team responsible for experimenting with cutting-edge technologies, delivering solutions by testing and learning and developing strong partnerships to enable growth through innovation and agile methodologies.

How you will contribute

You will conduct innovative pilot projects to drive disruptive ideas across the organization, using the learnings from these projects to inform decisions on whether to incorporate them as a portfolio project or to introduce them as a new proof of concept. Working with other Mondelēz teams, you will get to experiment with cutting-edge technologies to build a strong pipeline of ideas to pursue. In addition, you will get to bring the outside in by building relationships with start-ups and building your knowledge of actual proof-of-concept cases and lead end-to-end product management activities after the proof of concept has been successfully adopted.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Project management including knowledge of Agile

• Technical expertise and a passion for innovation

• Technical and business acumen to evaluate opportunities with internal and external partners

• Understanding a variety of disruptive technology products and services

• Machine learning/artificial intelligence programming languages

• The start-up landscape

• Familiarity with the fast-moving consumer goods or related sector

• Driving for results and Analytical skills

Key responsibilities:

• Lead the strategy for Mondelez Snacking Mexico's eB2B projects, Mom and Pops, Wholesalers and Food Service, analyzing and evaluating the end-to-end B2B digital customer journey, identifying pain points and areas for improvement.

• Develop and implement strategies/roadmaps to enhance the overall customer experience, focusing on ease of use, personalization, self-service, and efficiency.

• Handle multiple projects simultaneously while ensuring accuracy and timelines.

• Identify, analyze, and interpret patterns and trends to generate insights and understanding of Mondelez conversational commerce project, users, merchants, channels, risk metrics, and more.

• Lead the wholesaler's digital commerce transformation strategy.

• Design and execute projects to drive insights that lead to company growth in accordance with objectives.

• Work closely with Marketing, Digital Services, Sales and Operations to anticipate needs and quantify the impact of existing and future initiatives, projects, processes, products or features.

• Lead the analytic features and custom reports to analyze, track and provide insights on channel objectives or other relevant KPIs across teams and/or company.

• Develop frameworks, models, tools, and processes to ensure the projects can be incorporated into the BAU.

• Effectively present and communicate analysis to the company to drive business decisions.

Leadership and Development:

• Provide training and support to internal teams to ensure customer-centric mindset and adherence to best practices in digital customer experience.

• Foster a culture of continuous improvement, encouraging teams to provide feedback and proactively seek partnership.

• Lead a team, prioritizing their work and ensuring flawlessly execution.

• Effectively manage and develop teams to take on increasing levels of ownership and responsibilities.

What you'll bring to the table:

• Passion for the customer

• Comfortable in a fast-paced and dynamic environment

• Ability to work at both strategic and tactical levels

• Demonstrated proficiency in problem-solving and analytical thinking skillset

• Strong bias towards data-driven decision-making with the ability to break down complex problems and formulate plans

• Understanding of the customer funnel and key levers that drive ecommerce results

• Experience building collaborative partnerships and fostering teamwork

• Ability to manage many projects, prioritize and drive multiple threads of work to completion

• Proactive communications; comfortable with assessing the need for immediate action

What’s needed - Basic Qualifications:

• 5+ years of progressive digital experience, preferably in a business-to-business environment

• English – Advance

• Excellent Excel and PowerPoint skills. Extra: Power BI.

• Experienced leading a team

• Conversational commerce strategy experience

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident , Oreo , Philadelphia , and local jewels like Clorets and Bubbaloo . We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Digital Strategy & Innovation

Technology & Digital

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.